CP Gantt Chart – Support & Documentation

Welcome to the support page for cpGantt Chart, a Power BI custom visual developed by PMF.
Here you can find documentation, troubleshooting steps, and ways to get help.

1. Documentation

The following resources describe how to install, configure, and use the visual:

If you need extended documentation, contact us and we will provide it.

2. Support Options

We offer the following support channels:

Email Support

For technical inquiries, bug reports, or general questions:
support@cproject.pro

Typical response time: 1–2 business days

3. Troubleshooting

If you encounter issues, try the following steps:

Visual does not render

  • Ensure your dataset contains required fields
  • Check Power BI permissions
  • Refresh the visual or the report

Task limit warning

The Free version supports up to 100 detailed tasks.
Upgrade to Pro to unlock unlimited tasks.

Performance issues

  • Reduce the number of task records
  • Disable unnecessary formatting options
  • Ensure that Power BI is not in low-memory mode

4. Known Limitations

  • Browser pop-up windows are blocked by Power BI sandbox
  • External HTTP calls are restricted by Power BI
  • Large datasets may require the Pro license for optimal experience

5. Version History

v1.0.0.0

  • Initial release
  • Gantt timeline, milestones, measures, formatting, grouping

v1.0.0.1

  • Performance improvements
  • License handling updates

6. Contact

If you need support, licensing help, or enterprise integration:

CProject.pro
Email: support@cproject.pro
Website: https://cproject.pro